Quality Assurance

Working to the highest standards to give you the best product

All Sandalwood oil that leaves our Albany Sandalwood Factory is accompanied by a Certificate of Analysis, which confirms its purity and composition, as well as a Material Safety Data Sheet.

A Standard Operating Procedures Manual documents all processes.

Our specialized laboratory facilities allow us to analyse the wood to ensure we know the quantity and nature of all of the constituents before the oil is extracted. This helps us to direct wood into the appropriate product stream before distillation.

We aim to deliver the highest standards to you, our client. We work with a Standard procedures document that governs all instrument operation and maintenance. This ensures our operations are in best working order to deliver you the highest quality of oil.

Controls are run with all oil samples, through all processes, to ensure our methodology remains optimal. External lab analyses are also used to confirm the accuracy of MRA data generated on a regular basis.

Retention samples are kept for a minimum of 7 years. Proceeding orders can then be closely matched to the specifications of previous orders, ensuring you get the product you need. Pre-Shipment Representative Samples are also provided for client approval.

For more information on our bulk oil click here.